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www.cert24.com,test dumps, practice test, pdf HP2-E47 HP cert24

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HP2-E47 Selling HP Value Support Services We believe in helping our customers achieve their goals. For this reason, we take great care while preparing our Questions and Answers , Core Administration. Our practice tests Administration are prepared with the help of highly professional people from the industry, so we benefit from their vast experience and knowledge.

QUESTION NO: 1
How would you respond to a customer who says that they need an on-site presence for hardware issues from HP to provide support?

A. HP will provide a permanent presence at the customer site.
B. HP has the most robust and complete standard services offering.
C. HP will guarantee repairs within 4 hours of the initial call to HP.
D. HP will offer a fully outsourced solution.

Answer: B

QUESTION NO: 2
Which support package should you recommend first to a customer who requires support for their HP 9000 disk array?

A. 3-Year Critical Advantage Level 3 Service
B. 3-Year Proactive 24
C. 3-Year HP Critical Service
D. 3-Year Support Plus 24

Answer: C

Reference:http://h18000.www1.hp.com/products/quickspecs/13725_div/13725_div.pdf(page 53)

QUESTION NO: 3
What is the purpose of HP Storage Services Sales Plays? (Select two.)

A. They help recommend the most appropriate solutions.
B. They create a Statement of Work (SOW) for storage services.
C. They define the storage networking needs of the customer.
D. They lead the discussion on storage services.
E. They develop the price to the customer.

Answer: A,D

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