ICBB Training Material

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QUESTION NO: 1
Which one of these tools is frequently used to help drill down to possible causes once a Fishbone Diagram is constructed?
A. 3 When Analysis
B. 5 Why Analysis
C. Ishikawa Diagram
D. Skeleton Diagnostic
Answer: B
QUESTION NO: 2
Two of the key deliverables for the Measure Phase are a robust description of the process and its flow and an assessment of the Measurement System.
A. True
B. False
Answer: A
QUESTION NO: 3
A valuable tool to use during the Measure Phase to show material and information flow throughout an entire process is the ______________ .
A. Value Stream Map
B. FMEA
C. Pareto Chart
D. Standard Operating Procedure
Answer: A
QUESTION NO: 4
One of the primary deliverables from performing a SIPOC is to begin to understand which outputs have the greatest affect on the customer most valued inputs.
A. True
B. False
Answer: B
QUESTION NO: 5
From this list select the items that define what an X-Y Diagram is. (Note: There are 4 correct answers).
A. Created for every project
B. Based on team’s collective opinions
C. Updated whenever a parameter is changed
D. Used to show each step in a process
E. A living document throughout project lifecycle

 

Answer: A,B,C,E

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