00M-670 practice material

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QUESTION NO: 1
When troubleshooting, it is imperative to gather log files from what time period?
A. After the issue occurred
B. Before the issue occurred
C. When the issued occurred
D. One month before and one month after the issue occurred
Answer: B
QUESTION NO: 2
What is required of the customer when a Primary Support Provider wishes to escalate an issue to IBM Customer Support?
A. The customer must open a Problem Management Report (PMR) through the Service Request (SR) Portal.
B. The customer must grant IBM Customer Support access to their systems so they can upgrade their software.
C. There is no customer requirement, the Primary Support Provider will escalate the issue to IBM Customer Support
D. The customer must install the latest version and patches of the software before IBM Customer Support can be engaged.
Answer: C
QUESTION NO: 3
What steps should a Primary Support Provider take before escalating an issue to IBM Customer Support1?
A. Ask the customer to download product documentation
B. Forward emails from the customer to IBM Customer Support
C. Run IBM Support Assistant Lite, get all MustGather information, search the IBM Knowledge Base
D. All of the above
Answer: C
Reference:
https://public.dhe.ibm.com/partnerworld/pub/swg/tivoli/lessons/lesson_2_ibm_software
_support_provider_processes_and_practices_v11.03.21.pdf
QUESTION NO: 4
Which upload protocols are supported by the ECuRep Tool?
A. SCP, TCP, FTP and Secure FTP
B. TCP, UUCP, HTTP and HTTPS
C. E-mail, HTTP and HTTPS, FTP and Secure FTP
D. E-mail, UUCP, SCP, TCP
Answer: C
Reference:http://www-05.ibm.com/de/support/ecurep/send.html
QUESTION NO: 5
Which of these best describes a Primary Support Provider’s Level 1 Customer Support
responsibilities?
A. Taking the first support call from their customer and escalating it to IBM
B. Logging all calls in a call tracking system and utilizing the tools available to troubleshoot the issue.
C. Testing new software versions of IBM products and communicating the release of said software to customers that have purchased the software from IBM.
D. Incorporating and testing any program fix provided by IBM Customer Support (as appropriate), and delivering or communicating the problem resolution, bypass, circumvention, or other notice of restriction to the customer.
Answer: B
Reference:
https://public.dhe.ibm.com/partnerworld/pub/swg/tivoli/lessons/lesson_1_ibm_software

 

_support_provider_overview_v11.03.21.pdf

HP2-B104 practice material

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QUESTION NO: 1
Into which four information sub-sets is device discovery data commonly divided?
A. connectivity, device, site integration, and usage information
B. printer, copier, fax, and scanner information
C. device, connectivity,management, and site integration information
D. infrastructure, management, workflow, and environment information
Answer: B
QUESTION NO: 2
What is an advantage of using the remote discovery tool?
A. environmental data is easily collected
B. analogue devices are typically best discovered using SNMP-based software tools
C. you are able to collect data easily from locally-connected devices
D. there is very fast setup and quick availability of results
Answer: C
QUESTION NO: 3
What are the phases a document typically goes through during its life cycle?
A. capture, edit, store, deliver
B. capture, manage, store, deliver
C. capture, merge, deliver, store
D. create, copy, distribute, discard
Answer: B
Explanation:
Note:
*Organizations of all types are facing an overwhelming amount of paper and electronic
information. HP Capture and Route makes it easy to manage, update, and store this
information—accurately and efficiently.
QUESTION NO: 4
Where can you find most of the attributes of and information about a device?
A. from the user closest to the respective device
B. on the device’s front panel
C. on the product sticker on the back of the device
D. on the device configuration page
Answer: D
QUESTION NO: 5
Which statement is true about calculating/estimating monthly page volumes for future
recommendation?
A. monthly page volumes can be roughly estimated and then verified during the first three months after the new devices roll out
B. Monthly page volumes must be traceable and justifiable
C. monthly page volume must be defined based on continuous monitoring
D. monthly page volumes are less important than total engine count, so they can be neglected

 

Answer: C

HP5-T01D practice material

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QUESTION NO: 1
Where can you verify the status of an external DVD-ROM drive in a c7000 enclosure?
A. Active Health Log
B. Integrated Management Log
C. Virtual SAS Manager
D. Insight Display
Answer: D
QUESTION NO: 2
What should be installed on a ProLiant Gen8 server to display operating system information within the iLO 4 GUI?
A. HP Management Agents
B. System Management Home Page
C. Agentless Management Service
D. ProLiant Support Pack
Answer: C
Reference:
http://h20000.www2.hp.com/bc/docs/support/SupportManual/c03488111/c03488111.pd
f
QUESTION NO: 3
Which button should you press to enter the RBSU during POST?
A. F8
B. F9
C. F11
D. F12
Answer: B
Reference:http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?objectID=c03255924&prodSeriesId=5177953(See Using RBSU)
QUESTION NO: 4
Which steps should you perform to save a Virtual Connect configuration?
A. enclosure setting, configuration scripts, show config, save
B. enclosure setting, configuration scripts, inventory
C. from CLI: show all > cfg,txt
D. VCM, Tools, Backup/Restore Domain Configuration
Answer: A
QUESTION NO: 5
Why should you use an electrostatic discharge (ESD) wrist strap when replacing parts such as memory DIMMs?
A. It prevents the part from being damaged by static electricity.
B. It incorporates high resistance and dissipates electrical charges into the ozone.
C. A 48 V DC PSU will contribute to higher static electricity.
D. A current of more than 75 mA can kill someone.
Answer: A

00M-654 practice material

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QUESTION NO: 1
In TEM what does the acronym “BYOD” stand for?
A. Buy Your Own Data
B. Beyond Data
C. Bring Your Own Device
D. Bring Your Own Design
Answer: C
QUESTION NO: 2
The global TEM Compounded Annual Growth Rate (CAGR) is approximately:
A. 10%
B. 12%
C. 17%
D. 21%
Answer: C
Reference:
http://www.reportlinker.com/p0787925/Global-Telecom-Expense-Management-
Market.html(see first para on the page)
QUESTION NO: 3
Which of the following are considered “tier 1″ competitors?
A. Tangoe
B. SAP
C. AT & T
D. Telesoft
Answer: A
QUESTION NO: 4
Which of the following statements is false?
A. IBM offers a fully automated TEM lifecycle solution across the telecom infrastructure including data, voice, and mobile assets
B. The IBM offer focuses on wireless telecomm assets only
C. The IBM offer includes all critical TEM processes required by the Gartner TEM definition
D. The IBM offer is composed of multiple software platforms
Answer: B
QUESTION NO: 5
Customers are indicating a desire for termination-at-will contracting, which indicates:
A. Short sales cycles
B. A vote of no confidence
C. Good buyer relationships
D. Low cost purchase

 

Answer: A

HP0-J61 practice material

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QUESTION NO: 1
A customer is planning to migrate data from an HP EVA4400 to an HP 3PAR StoreServ 7000 Storage System.
What should the customer use to migrate the data?
A. Online Import
B. Recovery Manager
C. Remote Copy
D. Peer Motion
Answer: A
Reference:
http://h20195.www2.hp.com/v2/GetPDF.aspx%2F4AA4-3999ENW.pdf (page 26,
conclusion)
QUESTION NO: 2
What is a main benefit of HP StoreOnce deduplication?
A. It optimizes storage capacity to retain more data within a disk backup device.
B. It allows the devices that contain the data to be thinly provisioned.
C. It enables snapshot of deduplicated data to be made easily.
D. It encrypts data to prevent corruption during the backup cycle.
Answer: A
Reference:
http://h18000.www1.hp.com/products/quickspecs/13218_div/13218_div.pdf (page 4,
see improve backup efficiency with data deduplication)
QUESTION NO: 3
A storage administrator is migrating data from a third party storage system to an HP 3PAR
StoreServ 7000 Storage System. The administrator needs to ensure that certain hosts will be managed by only specific user accounts?
What should be included in the designed solution?
A. Common provisioning groups
B. Virtual domains
C. Active Directory Integration
D. Logical volumes
Answer: C
QUESTION NO: 4
A customer plans to implement an HP StoreVirtual 4130 Storage System. They need 7 TB of usable capacity using network RAID 10.
How many HP StoreVirtual 4130 Storage will they need to meet this requirement?
A. One
B. Two
C. Three
D. Four
Answer: D
QUESTION NO: 5
A customer to migrate date to a new database environment. They need to make a physical copy of and their data that can be presented to the new environment with the highest level of availability.
Which form of replication should the customer use?
A. Asynchronous replication
B. Backup to disk
C. Clones
D. Snapshot

 

Answer: A

C2040-402 practice material

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C2040-920 practice material

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C2040-986 practice material

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C2040-951 practice material

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C2040-407 practice material

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